Electoral Commission

Encouraging people to vote by asking for 5 minutes of their time

the task

Encourage all who are eligible to vote to be able to vote by building the register base ahead of local, General, and European elections. Previous campaigns had focused on telling people they were missing out by not registering to vote – a straightforward loss aversion strategy. But this message wasn’t working hard enough for a key audience – those disengaged from the voting process.

informed imagination

Got 5?

We re-framed registering to vote as a simple admin task that could be addressed in five minutes or less. We developed a series of short films highlighting moments when people could use their spare time to register to vote.

Visible data

Revealing mobility, not apathy

By bringing together our data, channel, and comms planning teams, we reexamined the data and dug up the audience insight that under-registered groups were united not by their disinterest in politics, as previously thought. Rather by their likelihood to have recently moved. Simply put, the task of re-registering had fallen off the to-do list. Using this intel, we repositioned the registration process as a quick and simple admin task. 

results

How CXM lit the fuse for the Electoral commission

As a result of the Got 5 campaign, registrations and encouragement to register saw a considerable increase.

458,000

completed applications, against 364,000 target.

3.72m

people registered to vote or encouraged friends and family in 2021.

900,000

young people registered to vote, or encouraged friends and family to.

70%

18-24 year olds – who may have needed to register for the first time – took action.

75%

recent movers took action.

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